Please make sure that you have followed all the below steps:
- Ensure you have received a confirmation email from our side stating you have been approved for the event.
- Ensure you are using the latest version of MyWhoosh on one of our recommended devices. Once you have ensured this, please close the app fully and relaunch it once again.
If you are still facing this issue, please contact us immediately at support@mywhoosh.com.
